Privacy Policy

Introduction

At Pallaforge, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our file conversion and compression application. Please read this privacy policy carefully. By using our application, you consent to the practices described in this policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Use our file compression services
• Contact us through our contact form
• Use our file conversion services

This information may include:

• Name and contact information (when using the contact form)
• Email address (when using the contact form)
• Files you upload for compression or conversion
• Usage data and analytics

Automatically Collected Information

When you use our application, we automatically collect certain information about your device and usage, including:

• IP address
• Browser type and version
• Operating system
• Usage data and analytics through Google Analytics and Mixpanel
• Performance and error data through Honeycomb telemetry
• Cookies and similar tracking technologies
• Google reCAPTCHA verification data (for form submissions)

Third-Party Services We Use

Our application integrates with the following third-party services:

• Google Analytics (for website analytics)
• Mixpanel (for product and user analytics)
• Google reCAPTCHA (for form security)
• Honeycomb (for performance monitoring)
• Sanity.io (for content management)
• Resend (for email communications)

How We Use Your Information

We use the information we collect to:

• Provide and maintain our file compression and conversion services
• Improve and personalize your experience
• Process your file uploads and conversions
• Send you technical notices and support messages
• Respond to your contact form submissions
• Monitor and improve our application's performance
• Protect against spam and abuse through reCAPTCHA verification

Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information with:

• Service providers who assist in our operations (Google Analytics, Honeycomb, Sanity.io, Resend, Mixpanel)
• Law enforcement when required by law
• Third-party services necessary for the operation of our application

Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encrypted form submissions
• Secure file handling
• reCAPTCHA protection for forms

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt-out of marketing communications
• Export your data
• Disable cookies in your browser settings

Cookies

We use cookies and similar tracking technologies to:

• Track activity on our application
• Store certain information
• Enable Google Analytics
• Enable Mixpanel analytics
• Enable reCAPTCHA verification
• Improve user experience

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.